Internship / Job

Field Service Engineer

Category
Engineering
Subcategory
Engineering - other
Type
Full-time
Company
Threod Systems AS
Position address
Maardu
Required languages
Estonian, English

Details about the role

Field (primary):

- Execute assigned service tickets end-to-end: perform preventive/corrective maintenance, diagnostics, repairs/replacements, and verification tests on mechanical, hydraulic, pneumatic, electrical, and control systems.
- Run diagnostics/troubleshooting using the launcher control panel, remote diagnostic device, check control modules and perform sensor calibration; confirm fixes with functional tests.
- Execute commissioning, demos, and handovers; support test launches at client’s site.
- Pre-deployment prep: review tickets scope and minimum incident information, confirm parts/tools and spares kits, plan travel/logistics/visas.
- Provide clear on-site communication and operator training.
- Post-job documentation: complete the digital service report (checklist, photos, parts traceability etc.), collect signatures and flag inputs needed for root cause analysis.


Factory (when not traveling):

- Perform end-of-line tests on complete units and bench tests on subassemblies (e.g., hydraulic manifolds/cylinders, compressors/engines, harnesses, control modules).
- Design/build test setups/fixtures with Engineering; draft concise work/test instructions; keep basic calibration records.
- Verify fixes in factory/field tests, update PM checklists, test instructions, and training materials.
- Maintain tools, and base stock, assist with inventory cycle counts and spares forecasting.
- Product Feedback and Continuous Improvement:
- Capture and synthesize field issues/recurring faults/usability pain points.
- Brief Engineering regularly; contribute to root cause analysis; propose design/test/process improvements and change requests.


Compliance and Conduct:

- Follow Threod and site safety, security, and data-handling procedures, respect operational security and local rules at all times.

Expectations for the candidate

- Education: Technical diploma or vocational training in Mechatronics, Electromechanics, or Industrial Maintenance.
- Experience: 3+ years hands-on with mechanical, hydraulic, pneumatic, and electrical systems; industrial compressors and diesel engines; field maintenance on mobile/defence or heavy equipment.
- Diagnostics and repair: Strong troubleshooting; use of Threod diagnostic console/software (training provided), basic control module checks, sensor calibration, pressure testing, harness/connector work.
- Reporting: Can read mechanical, hydraulic, pneumatic, and electrical drawings/schematics and produce clear service reports.
- Customer interaction and service: Confident on client sites – professional, courteous, and composed; communicates clearly with non-technical users, sets expectations, provides status/ETAs, and follows through to closure.
- Travel readiness: Global travel up to 90%; short-notice deployments incl. weekends/holidays.
- License and documents: Valid passport and category B and BE driver’s license; able to obtain visas/permits and travel vaccinations as needed.
- Work authorization: Eligible to work in Estonia.
- Languages: Estonian and English (B2 or higher).
- Physical ability: Work outdoors/under vehicles; lift 25-30 kg; operate in remote environments.
- Safety and conduct: Safety mindset (lockout/tagout, PPE), data handling discipline, and respect for site security/OPSEC and export-control rules.

Opportunities

- A culture that values initiative, innovation, and continuous learning.
- Daily allowances and paid travel time per policy.
- Training and certifications.
- Meaningful impact on real-world missions with high autonomy and clear ownership.
- Wellness benefits (Confido health insurance or Stebby) and a day off during your birthday week.

Applying for a job

One can apply until the end of the application period.

Application period
24.10.2025 - 16.11.2025